Integrations Overview

Connect your ecosystem to your voice assistants. Our integrations allow you to sync calendars, manage telephony, and connect with your favorite CRM platforms. By bridging your AI with external tools, you transform conversations into automated workflows.

Core Capabilities

The integration engine is designed to be low-latency and highly reliable. Here is how it empowers your assistants:

1. Actionable Intelligence

Instead of just providing information, your assistant can now perform actions. Whether it's booking a slot on Cal.com, the AI acts as a functional member of your team.

2. Provider Flexibility

We believe in an open ecosystem. You aren't locked into a single provider. Switch between Twilio and Telnyx for telephony, or use multiple calendar providers across different assistants.

3. Real-time Synchronization

Changes made in your third-party tools are reflected in your assistant's behavior immediately. If a slot is filled in Calendly, the assistant will instantly know not to offer that time to a caller.

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The Integration Flow

Understanding the lifecycle of a connection helps in troubleshooting and scaling:

1. Authentication: Secure handshake via OAuth2 or encrypted API keys stored in our vault.
2. Tool Definition: The integration exposes specific "Tools" (e.g., check_availability) that the LLM can call.
3. Execution: When a trigger is met, the assistant executes the API call and processes the response to continue the conversation.

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Getting Started

To set up a new integration, navigate to the Integrations tab in your dashboard. You will need to:

1. Choose a Provider: Select the tool you wish to connect from our marketplace.
2. Authorize: Provide the necessary API credentials or complete the OAuth flow.
3. Assign: Link the integration to a specific assistant in the Assistant Settings.